💬 Service · Email & Text Automation
Follow Up Automatically.
Never Miss a Lead.
Your best leads are the ones you already have — they just haven’t heard from you. We build automated email and SMS sequences that confirm appointments, chase no-shows, re-engage cold leads, and bring past clients back.
Average Client Result
68%
Average appointment confirmation rate after automation (up from 31%)
↓58%
No-show reduction
31%→68%
Confirmation rate
$999
One-time setup
$299
Monthly
How It Works
Simple. Fast. Measurable.
01
Sequence mapping
We map every touchpoint in your customer journey — from first contact to re-engagement.
02
Copy & design
We write every email and SMS message — personalised, on-brand, and optimised to get responses.
03
Build & test
We build the sequences in your CRM, test every trigger and condition, and QA the full flow.
04
Optimise monthly
We review open rates, click rates, and conversion data monthly and improve what’s not working.
What’s Included
Everything Done
For You
- Appointment remindersAutomated SMS sent at booking, 24hr before, and 1hr before — confirmation + easy reschedule link.
- No-show recoveryAutomatic text to no-shows: reschedule link + limited availability nudge. Recovers ~60% of missed slots.
- Lead re-engagementAutomated sequence targeting leads who enquired but never booked — with a compelling reason to come back.
- Review requestsPost-visit SMS with one-tap Google review link. Sent automatically 2 hours after each appointment.
- Monthly newsletterOptional monthly email to your entire client list — promotions, tips, and re-booking nudges.
Pricing — two separate services
Email Automation
$999
one-time setup
$299/mo
SMS Automation
$999
one-time setup
$299/mo
Bundle both: $1,998 setup + $598/mo · Save vs buying separately
$598
per month for both · cancel anytime
- ✓Appointment confirmation SMS
- ✓24hr + 1hr reminders
- ✓No-show recovery sequence
- ✓Lead re-engagement emails
- ✓Post-visit review requests
- ✓Waitlist fill automation
- ✓Monthly performance report
8x+
average client ROI
See it in action: Chiro case study — no-shows cut 78% · Nail Salon case study
FAQ
Common Questions
What platform do you build on?+
We build on Zoho CRM + Twilio for SMS. If you have an existing system we can adapt.
How fast does the automation send messages?+
Triggers fire within seconds of the event — new booking, cancellation, or no-show.
Can I customise the messages?+
Yes. We write the first version, you approve, and we adjust tone and content until it’s perfect.
Does this work for any business type?+
Yes. We’ve built automation for dental, chiro, beauty, legal, home services, medical, and more.
Free Audit
Ready to see real results?
15-minute call. We audit your setup live. No pitch — just data.
📅 Book My Free Audit →